Notices & Policies

Fees & sliding scale

At Anchored Counseling Services, LLC, we believe that mental health care should be accessible and not limited by financial barriers. Our sliding scale option is designed to help bridge the gap between needing support and being able to consistently engage in therapy.

We are committed to making ongoing care possible so that "I can't afford counseling" becomes "I can see my therapist regularly and stay supported."

Standard therapy sessions are 50–55 minutes in length, with a standard fee of $120 per session. In recognition that financial circumstances vary, a reduced fee may be available through a sliding scale based on household income and family size. Any adjusted fee is determined collaboratively and confirmed in writing prior to the intake process.

All session fees are due at the time of service and will be automatically charged on the morning of your scheduled appointment using the payment method on file in your client portal. Clients will be charged the agreed-upon session rate or insurance copay, as applicable.

Cancellation policy

If you need to cancel an appointment, please notify your therapist as soon as possible. If you do not notify your therapist at least 24 hours before your scheduled appointment time, or if you do not keep an appointment, there will be a $75.00 no-show fee. You will be asked to keep a credit/debit card on file and the fee will be charged to your card.

You will not be scheduled for further appointments after you miss two appointments without canceling 24 hours before the appointment.

Telehealth services

Anchored Counseling Services offers secure telehealth services to clients located in the State of Georgia. Telehealth sessions are conducted through HIPAA-compliant platforms. While reasonable efforts are made to protect confidentiality, electronic communications may involve inherent risks. By participating in telehealth services, clients acknowledge understanding of the risks, benefits, and alternatives to virtual treatment and consent to receive services electronically.

Emotional Support Animal (ESA) letters

An Emotional Support Animal, or ESA, is an animal that provides comfort and emotional support to an individual experiencing a qualifying mental health condition. Unlike service animals, ESAs are not specially trained to perform specific tasks.

I provide evaluations for Emotional Support Animal letters when appropriate. The process includes discussing your symptoms, treatment history, current functioning, and the role your animal plays in supporting your emotional well-being.

An ESA letter is only issued when there is sufficient clinical justification, and the request is consistent with applicable professional and legal standards. An evaluation does not guarantee that a letter will be provided. ESA letters are not pet registrations, certifications, or guarantees of approval by a landlord, housing provider, airline, or other organization.

Cost: $125

SMS privacy notice

By providing your mobile phone number and opting in to receive text messages from Anchored Counseling Services, you consent to receive SMS messages related to your care and our services. These messages may include appointment reminders, scheduling updates, service notifications, and other important information related to your relationship with Anchored Counseling Services.

Message frequency: Message frequency may vary based on your appointments, communications, and interactions with our office.

Message and data rates: Message and data rates may apply depending on your mobile carrier and mobile plan.

Opt out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages unless you provide consent to receive them again.

Help: Reply HELP for assistance or contact Anchored Counseling Services at info@anchoredtherapy.life.

SMS privacy: Anchored Counseling Services respects your privacy. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data, including your phone number, consent status, and information associated with your consent to receive SMS messages, will not be shared with any third party, even if you have provided consent to such sharing.

SMS information may be used and disclosed only as necessary to provide the SMS communications you have requested, including through service providers that facilitate the delivery of SMS messages on our behalf. Such providers may process your information solely for the purpose of providing these services and are not authorized to use your SMS opt-in information for their own marketing purposes.

Your consent to receive SMS messages is not a condition of receiving therapy services.

By opting in to SMS communications, you acknowledge that you have read and understood this SMS Privacy Notice and consent to receive the types of messages described above.

Social media disclaimer

The content and information I post is meant to serve as inspiration, education and provide you with tools in your healing journey.

Instagram and social media posts should not be considered professional advice. The information contained in posts is general information for educational purposes only. They are not intended as a substitute for treatment or consultation with a mental health professional.

Communication in any form through social media platforms does not constitute a therapeutic or business relationship of any kind.

For confidentiality reasons, it is inadvisable for past and present clients to comment or send direct messages through social media. Please keep in mind that interacting with me publicly on this platform, such as liking posts or commenting, may compromise your confidentiality.

If you're in need of support or are seeking therapy for yourself, you can go on Psychology Today or contact your insurance company for a list of participating providers. If you're in the Atlanta area and would like to schedule a consultation, please visit our Contact page.

Please consult your current physician or mental health provider regarding advice for your specific situation, your health and wellbeing.

If you are suicidal or in crisis, please call your local 24-hour hotline, 911, or emergency services.

Website disclaimer

The information contained on this website is intended for educational purposes only and is not a substitute for professional mental health, medical, or legal advice. Use of this website, email communications, or contact forms does not establish a therapist-client relationship. A therapeutic relationship begins only after:

• Completion of intake documentation;
• Mutual agreement to treatment;
• Informed consent; and
• Scheduling of an initial appointment.

Emergencies

This website is not monitored continuously and should not be used for emergencies. If you are experiencing a crisis:

• Call 911;
• Go to your nearest emergency room; or call or text 988;
• Georgia Crisis and Access Line: 1-800-715-4225;
• Lakeview Behavioral Health: 678-743-1968;
• Peachford Hospital: 770-455-3200.